HR Hotline for Employers

What is an HR Hotline?

An HR Hotline is a dedicated line that employers and managers can call to receive immediate advice and guidance on a plethora of human resources-related issues. These can range from employee relations, policy interpretation, compliance with laws and regulations, to performance management.

Why use our HR Hotline?

Human resources issues can be complex and sensitive, and addressing them promptly is crucial for maintaining a positive work environment and ensuring legal compliance. That’s where our HR Hotline becomes an invaluable resource for employers.

	Immediate Access to HR Experts - The primary benefit of an HR Hotline is the direct access it provides to expert advice. When an HR issue arises, time is often of the essence, and waiting for an in-house HR representative to become available might not be an option.
	Cost-Effective Solution - For small to medium-sized businesses that may not have an extensive in-house HR team, an HR Hotline is a cost-effective way to manage HR tasks. Employers can utilize our HR Hotline service for only $45 a month.
	Enhanced Decision-Making - HR Hotlines empower managers and employers with the information they need to make educated decisions about employee issues, which can improve the overall decision-making process within the organization.

Risk Management - Employers are faced with a constantly changing landscape of employment laws and regulations. An HR Hotline can help mitigate risks by offering expert knowledge to ensure that decisions comply with current laws, thereby avoiding potential lawsuits and fines.

Employee Satisfaction and Retention - Having a resource that helps resolve HR issues effectively can contribute to employee satisfaction by ensuring that their concerns are addressed promptly and fairly, leading to higher retention rates.

Ask HR-Related Questions on a Variety of Topics - Our HR Hotline is equipped to handle a variety of topics, including but not limited to:

Federal compliance
State employment law
Wage and hour issues
Discipline and terminations
Leaves of absence
Recruiting and hiring
Employee relations
Employee benefits
Workers' compensation
Investigations
Performance management

FAQs

HR Hotline is a service staffed by certified HR professionals, available by phone or email, to answer your pressing HR-related questions. In addition, our HR Consultants will refer you to relevant content to help you execute on their expertise.

What are the Credentials of the HR Consultants at HR Hotline?

A: Our HR Consultants are accomplished human resources professionals with specialized education in business and human resources and experience in a wide variety of HR positions. On average, our HR Consultants have over 20 years of experience in HR.

Their education includes degrees and advanced degrees in Business Administration, Professional Communication, and Human Resource Development and Management. Their professional certifications include PHR, SPHR, SHRM-CP, SHRM-SCP and Certified Employee Benefits Specialist (CEBS).

What Types of Questions can HR Hotline Answer?

A: HR Hotline can address HR-related questions in the following areas: benefits, leaves of absence, federal compliance, state employment law, wage & hour, discipline & terminations, recruiting & hiring, employee relations, basic investigations and performance management. Certain items are excluded from the scope of services provided by HR Hotline, including legal or tax advice. A full list of current exclusions is available upon request.

Does HR Hotline Provide Legal Advice?

A: No. The HR Consultants are not attorneys and as such are not able to provide legal advice. We can provide information about compliance requirements and best practices, but employers must consult with their own attorneys when they need legal advice. HR Hotline can provide assistance in determining when a particular situation may need to be reviewed with an attorney.

What are the Hours of Operation for HR Hotline?

A: HR Consultants are at your service for telephonic inquiries from Monday to Thursday, between 9:00 a.m. and 4:00 p.m. Central Time, and on Fridays from 9:00 a.m. to 3:00 p.m. Central Time. For added convenience, you may submit your queries via email or through our digital platforms which you will be given access to upon subscribing to the HR Hotline service.

If I Submit an HR Hotline Question Online or by Email, or if the Team has to do Research and get Back to me, What's the Turnaround Time?

A: The standard response time for HR Hotline is the end of the next business day after the question is received. However, the timing can be affected by different factors, such as high case volume for the HR Hotline overall, or the complexity and number of the question(s) submitted.

If I Call HR Hotline, do I get a Follow-up Response in Writing?

A: Generally, HR Hotline sends an email response. However, often it is clear from the context of the call that a follow-up email is not necessary.

HR Hotline for Employers

On Average, the HR Consultants at HR Hotline Have 20+ Years of Experience in HR

Pricing

HR Hotline - $45/Month

Full Suite - $90/Month