We are an experienced group health insurance broker that was built in 1997 to provide expert insurance consulting and exceptional customer service to small and mid-sized companies.
How We Help Small and Mid-Sized Businesses
As a small business health insurance broker, we act as an extension of your team to take work off your desk, keep you in compliance, and give you a strategic plan to contain rising health insurance costs.
What we'll do to help you and your business:
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Meet Your Health Insurance Broker Team
Your team will consist of helpful, knowledgeable, and licensed health insurance and employee benefits experts. You will get to personally know your dedicated team members and be able to call or email them directly. We have over 30 employee benefits professionals on staff. We'll partner you with a dedicated team that will look something like this:
What our Clients Say About Us
We take customer service seriously, so we conduct a client satisfaction survey annually to see how we can improve and get feedback on what we're doing well and what we need to do better. Our most recent survey concluded in May of 2023. We had 175 clients complete the survey and our average score was a 9.4 out of 10 (scale with 10 being the best possible score). Below you can see that our exceptional Net Promoter score is 82 based on the survey results collected:
Over 400 businesses partner with Connor & Gallagher OneSource (CGO) as their group health insurance broker. Here's what our clients have to say about working with us (these comments came from our 2023 client satisfaction survey).
Support Throughout The Entire Year - Not Just at Health Insurance Renewal Time
On a daily basis we'll be available to assist you and your employees with anything related to
Technology
We'll Set Up a User-Friendly Online Open Enrollment & Benefits Management Site for You and Your Employees.
As a health insurance broker for small business, Connor & Gallagher OneSource (CGO) provides the Employee Navigator software to our group health insurance clients to administer their benefits and employee enrollments. This system is a robust employee & data management system that allows employees to enroll in benefits online, creates efficiencies through carrier & vendor integrations and provides extensive reporting capabilities. The system offers modules for Paid Time Off tracking, Onboarding & Custom Tasks, and 1094/1095 (ACA) Reporting, along with providing access to Document Library for compliance documents. The ease of accessibility of information for employees is a big plus for many clients, as the system can house all HR documents, benefit documents, news & articles, and benefit information for employees, and can be translated into 100+ different languages for any employees who would prefer to receive their information in another language.
Compliance
We conduct an initial compliance audit and continue to do this on an annual basis. Your team will stay in communication with the carriers to make sure the contracts are implemented correctly. In addition, we will work with the carriers and third-party vendors to meet or exceed the regulatory benefits provisions and ensure your carrier is aware of all applicable locations so that the carriers follow all state-mandated rules and regulations.
Health Insurance and Rx Savings Strategists
We believe strategic planning and cost savings is our greatest strength and the most important aspect of our service to you. We have implemented fully insured, self-insured, level-funded, and group health insurance captive plans. Within each of those funding methods we then have a number of proven strategies and levers to curb the health insurance spend of our client. Many of these strategies are unique and when we are talking to a prospect or new client typically they had no idea these options existed. We have an in-house health plan data specialist who will provide an actuarial analysis of your year-to-year claims history to determine your cost drivers and identify the strategy best suited for you.
Please note, not all strategies are appropriate for every business. There are a number of factors to consider when implementing strategies such as company size, appetite for risk, type of plan funding arrangement, and more. Our consultants will help you identify if there are strategies appropriate for your company and culture.
Carriers and Vendors We Partner With
CGO works diligently to grow and maintain healthy working relationships with our carriers and vendor partners. We have a significant amount of business with all the major carriers and great relationships with senior management. One of the most important things a health insurance broker for small business should do is advocate for the best interests of their client and that's exactly what we do - seeking to find you the best benefit plans at the most affordable rates.
We'll Help You Put Together a Comprehensive Employee Benefits Package
Here’s a 2-minute video featuring our employee benefits practice leader, Luke Barnett, on building a comprehensive benefits package:
A Little More About Us
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FAQs
10 or more employees - However, some exceptions may be made.
Yes!
Yep! In addition to our employee benefits services we have in house consultants and service teams specializing in each of the following areas
Email us at info@GoCGO.com