NPS Score | Client Satisfaction Page

"The level of customer service provided by the Connor & Gallagher team is next level. Their team is on point and ready to respond in a timely manner.”

“CGO has been a great partner to our business for years. Our team has gone above and beyond to be an advocate for our business, and have been invaluable advisors to us through many transitions.”

“Our account mangers and HR representatives are the best we've ever dealt with. The entire team is incredibly responsive and helpful.”

“Everyone at CGO is really great. We feel so supported almost like we are their only client. It's anxious navigating through HR and payroll for someone where this is not their specialty and that all seems to be lifting more and more with the support of everyone on the team that we has worked with at CGO.”

“Immediate attention to detail and answers readily available when inquiring pressing questions. Overall, customer service Experts!”

“We have a great relationship with CGO. Our questions and needs are consistently addressed in a timely manner and they take the utmost care to provide us with relevant and up-to-date information.”

"All the staff at Connor & Gallagher are very responsive and happy to help. They are all very knowledgeable in their field and have always given me a positive feeling when communicating with them.”

"The customer service. Plain and simple. Health insurance plans change constantly and getting the most current accurate information and recommendations is always a priority and allows quick informative decisions to be made for the benefit of our employees.”

“Reliable, Excellent and Professional service. The team members that manage our account are exceptional. Always ready to help and provide support.”

“Amazing group of people to work with - every one of them. Very responsive, professional, kind, and helpful. They are a great resource!”

“Out of all my vendor partners, CGO is my favorite to work with. They continue to make my life easier and are always willing to help.”

“CGO has been stellar with our 401k plan. They have enriched our employee's experience and their investment opportunities. They have given joy to investing.”

NPS Score | Client Satisfaction

Our 2024 Client Net Promoter Score of 83 is considered a "World Class" rating.

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What is a 'good' score?

Real Client Comments from Our Most Recent NPS Survey (2024):

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